athene®
athene® Performance Management software is the most cost-effective product in its class. athene® provides ITIL-compliant capacity management, automatic performance analysis and reporting for UNIX, Linux, Windows and Mainframe Servers. athene® is the world's most scalable Performance Management and Capacity Planning software for real and virtual environments. The world's leading Outsourcing Companies and half the UK's top 100 Companies are now using athene® combined with expert ITIL® consulting and training services as a key element of their Service Management and Delivery.
 
SharePath – Effectively Managing Change through Transaction Management
SharePath is an innovative IT Reliability Platform that enables companies to effectively manage application performance in their ever-changing, dynamic and complex IT environment. SharePath ensures that business applications continue to work properly and reliably, reducing the risk of impact to end users from rollouts, code pushes, migrations, patches, and configuration changes caused by frequent changes in the production IT environment.
 
IIM ES/1 NEO
ES/1 NEO is ‘The One’ for mainframe performance analytics. ES/1 NEO offers automated expert systems analysis of all key zOS performance metrics. Areas of performance concern are highlighted and expert advice offered on actions that will help tune the system to overcome those issues and ensure better on-going performance from your mainframe
 
Help Desk
An Online Help Desk System has been made available for athene® 8 User's to Open New Calls and Monitor and Amend Existing Calls on a 24 Hour basis using a Web Based Help Desk System.