PROCESS
Operational Capacity Management for VMware - Overview

You’ve spent a good deal of time and money embracing the benefits of VMware, but there is a lack of understanding within your organization as to how to manage the performance and capacity of your virtual infrastructure.

Our uniquely qualified and experienced consultants will come on site and perform the following tasks:

  • Review current monitoring strategy
  • Review the current reporting strategy
  • Evaluate staff understanding of VMware performance/capacity management
  • Review current status of any Capacity management processes, including the following:

    • Key Performance Indicators (KPIs)
    • Service management integration
    • Review capacity databases<

  • Delivery of capacity and performance workshop
  • Discuss potential next steps
Benefits
  • Reduce the support time/costs by increasing their understanding of VMware performance management and where to look for potential performance issues.
  • Ensure proactive support by establish key metric monitoring and trending and that support staff understand what those metrics signify.
  • Ensure that all aspects of VMware performance are monitored, understood and reported on.
  • By following the best practices of Capacity management you can ensure that the optimal infrastructure is in place to meet the business needs.
Deliverables
  • Capacity monitoring document detailing a complete list of metrics and associated thresholds
  • Recommendations for potential improvements to the current monitoring strategy
  • Document detailing all required capacity & performance management reports including trending
  • Operational Capacity Management interface document
  • Delivery of the “VMware Capacity Management Awareness” workshop (1 day)
Agenda

The engagement duration is 10 days; the approximate breakdown of time is as follows

Time
Task
5 days (on-site)
Interviews/documentation review

4 days (off-site)
Produce deliverables

1 days (on-site)
Workshop deliverables

Scope and Pricing
Requirements
  • Access to relevant people and documentation
  • A conference room with a projector reserved for the length of the engagement (1 day)
  • A Whiteboard  and/or Flip Chart
  • Projector (if available)
Target Audience

The engagement provides a focus on managing and reporting on VMware performance so could potentially be used by the following groups:

  • Capacity management personnel
  • VMware administration staff
  • Support personnel
Further information regarding Metron’s software and services is available by contacting sales@metron-athene.com