The answer is by visiting UKCMG Conference. Better still, contribute a paper yourself! If you have a good story, or just want to pass on the misery of trying to implement a system's management framework product on your systems contact the UKCMG Programme Committee. You might even win a trip to the USA to repeat the performance! For more information on the UKCMG visit their web site at http://www.ukcmg.org.uk