Managing IT Infrastructure Means Effectively Managing Change

Existing Tools are Optimized for Managing Steady State IT Environments, Not Change
Most existing IT management tools do well managing a steady state in environments where today’s system configuration and requirements haven’t changed from yesterday, and will remain the same tomorrow. The problem is that you most need help from your tools when change is occurring. For example, the only way to diagnose a service level degradation is to find out what has changed and use that information to get to the source of the problem.

Change efforts are always started with positive goals and the best intentions—for example, modernizing a data center to lower costs or to roll out a new application with the aim of increasing revenue. Your current tools will ensure that your change efforts don’t completely fail and that you will get the data center migrated or the new application will go online. The nightmare happens when performance issues arise in a new production environment. Legacy applications in a new data center may work, but perhaps they're not performing as well as they did in the previous environment and they aren’t meeting their SLAs. So, the change efforts that started with the best intentions become exercises in finger pointing and blamestorming

SharePath – Effectively Managing Change through Transaction Management
SharePath is an innovative IT Reliability Platform that enables companies to effectively manage application performance in their ever-changing, dynamic and complex IT environment. SharePath ensures that business applications continue to work properly and reliably, reducing the risk of impact to end users from rollouts, code pushes, migrations, patches, and configuration changes caused by frequent changes in the production IT environment.

The platform includes both backend data center transaction management and front-end Real User Monitoring. Using patent pending Transaction Path Detection™ technology, SharePath provides transaction tracking, application topology detection, transaction modeling, and comprehensive every-tier change analysis of transaction behavior. SharePath tracks every individual transaction across all of its hops—from a click in the browser through all the data center layers and back. It then automatically builds accurate models of transaction behavior that visualize the exact impact of each IT component on end-user response time. The models analyze changes that occurred (or are occurring) to determine exactly what the impact is, or may be, to the end user.

SharePath does not require expensive manual modeling of IT systems or risky modification of application code and it doesn’t add any measurable overhead. SharePath’s unique One-Click Problem Isolation™ ensures that if a performance problem occurs, you know immediately where, why, and who is affected—and you have all the information you need to quickly resolve performance issues. Think of SharePath as an insurance policy to guard against the risks associated with change, regardless of which phase you are in the project lifecycle.

SharePath can be quickly deployed, does not require any application knowledge, has broad coverage that goes beyond J2EE and .NET, and is resistant to changes in the application or the infrastructure. These features make SharePath ideal for monitoring dynamic and agile environments including private clouds, virtualized, and hybrid environments. It is easy to get started with SharePath for these IT initiatives:

• Data Center Migration
• Private Cloud Implementation
• Public Cloud Migration
• Application Rollout Management