Live Webinars

Register ButtonCapacity Management Maturity Series (4) – Managed to Optimized
October 11, 2017 - 8am PDT,  9am MDT,  10am CDT,  11am EDT,  4pm UK,  5pm CEST

The final part in our Capacity Management maturity series explains what is expected from a fully mature capacity management process. If you have followed this series from the beginning, then you will have seen how the process has evolved from a chaotic/reactive process to a fully integrated business process providing proactive information to enable quicker and more accurate decision making to take place with associated benefits realised faster.

In this last webinar, we will cover what it means to be classed as Optimized. More specifically, how IT and Capacity Management can become strategic business partners and how collaboration between CM and the Business enables improvement over all business processes. From being graded as Initial or Repeatable to Defined, Managed or Optimized the overall focus switches from predominately component to service and then business and more specifically what are the potential impacts on revenues. It is at this, the Optimized level, that the embedded automation, process and data sharing integration, and capacity planning contributes most in mitigating service risk/impact and overall IT cost management.

Join us on October 11 to discover what it takes for your CM process to be fully optimized.

Register ButtonChanging Landscape of Capacity Management for the Mainframe
November 15, 2017 - 8am PT,  9am MT,  10am CT,  11am ET,  4pm UK,  5pm CET

Many years, the discussion of CM was on the back burner as it was a mature platform. As things change they stay the same and need to continue to evolve. The mainframe continues to be an integral cog in an enterprises IT environment. This leads to the continue evolution of Capacity Management as it relates to the mainframe. Organizations have begun to review, evolve and mature the CM process to keep up with the demands for today. The mainframe is involved in applications and services that now include the Cloud and hyper-converged technologies. To make CM for the mainframe more business centric, there must be a move away from the component view to Service and Business.

This presentation will cover the following topics:
  • CM for the mainframe in the past – strengths and weaknesses
  • Why organizations are reviewing CM and their current tools
  • What changes in scope and processes require a philosophy change
  • Incorporation of Business and Service views
  • Plans and addressing new technologies

Register Button Methods of Forecasting for Capacity Management
December 20, 2017 - 8am PT,  9am MT,  10am CT,  11am ET, 4pm UK, 5pm CET

Summary available soon

Register Button Mainframe Capacity Management – Time to come out of the silo
January 17, 2018 - 8am PT,  9am MT,  10am CT,  11am T, 4pm UK, 5pm CEST

The mainframe has traditionally adhered to its own set of procedures, processes and reporting as it was a mature discipline within an organization. That maturity has led to a silo mentality in many cases not considering the new technologies outside it’s purview. These new technologies are Cloud, Hyper-Convergence computing and Big Data.

Capacity Management for the mainframe, to be successful, needs to stretch out its arms and embrace those new platforms. These new platforms are integral to the success of the enterprise and the bottom line. The disciplines developed for the mainframe can be used to assist in the maturing of other areas if everyone comes at it with an open mind. The skillsets needed by all Capacity Managers these days must become broad as there are few individuals to perform that function. The landscape is continually evolving within the enterprise and we need to embrace and contribute in all areas not focusing on just our discipline.

Our session will discuss:
  • The good aspects of mainframe Capacity Management
  • The bad aspects needing resolution
  • New architectures affecting the mainframe
  • The changing organization
  • How does Capacity Management evolve over the new few years?
  • How does mainframe Capacity Management fit into the new world?

Register Button Why does Capacity Management need to see Everything?
February 14, 2018 - 8am PT,  9am MT,  10am CT,  11am ET, 4pm UK, 5pm CET

The title of this session is a question I seem to be faced with over and over again. Even in organisations that have a Capacity Management Role, and Software. ITIL proposes 3 levels of Capacity Management. Component, Service and Business. To get beyond Component silos, you are going to have to justify your answer to the question “Why does Capacity Management need to see everything?” to all sorts of people. So, let’s be organised, and have in our back pocket, the answers to all the sorts of questions and objections that we’ll have to answer.

Such as:
  • What is Capacity Management?
  • Why does it exist as a Role?
  • How does it help the business?
  • Don’t we already do this with monitoring?
  • You don’t need to see my stuff, because we do that ourselves.

Capacity Management Maturity Webinar Series
  1. Initial to Repeatable
  2. Repeatable to Defined
  3. Defined to Managed
  4. Managed to Optimized
What is CMMI and why use it?
The Capability Maturity Model Integration (CMMI) is a program that was developed by Carnegie Mellon University to help improve processes. It comprises of 5 levels of maturity and can be adapted to suit any business process, including of course Capacity Management.

We at Metron have adapted this model specifically for the Capacity Management process and grade existing processes based on the following 5 levels:
  1. Initial
  2. Repeatable
  3. Defined
  4. Managed
  5. Optimized
How do we grade the process?
Using our expertise and knowledge in Capacity Management, our consultants use a combination of self-answered maturity survey questionnaires in combination with performing a Gap Analysis. A Gap Analysis consists of on-site interviews with key service stakeholders to produce a formal but very detailed report determining existing gaps, identifying the current process maturity level but also provides a series of “next steps” to help mature the process to the next level or levels.

This webinar series will take you through what constitutes being graded at each level and the steps required to get to the next maturity level.