Live Webinars

Register ButtonCapacity Management Maturity Series (3) – Defined to Managed
August 16, 2017 - 8am PT,  9am MT,  10am CT,  11am ET,  4pm UK,  5pm CEST

The third part in our series looks at how to successfully build on the proactivity now established within your capacity management (CM) process. At the defined level, we have component monitoring and automated reporting in place and the attention starts to focus on the Service and Business.

The webinar will specifically cover how interaction with Service and Business managers can help align the CM process with the Business and work towards IT having a more strategic partnership.

Moreover, we show how at the Managed level your CM process will provide additional benefits to the business through:
  • Increased Service quality and improved Service delivery through mature Service Capacity Management
  • Established working relationships with Service and Business Managers
  • Established automation of process integration (ITSM) via a CMIS
  • Integration of Service catalogues
  • Key stakeholder in the Change process
  • Key stakeholder in End to end SLA reporting
Join us on August 16 to continue the CM process maturity journey and identify the necessary steps and benefits it can provide.

Top 5 z System Capacity Issues           (Registration available soon)
September 14, 2017 - 8am PT,  9am MT,  10am CT,  11am ET,  4pm UK,  5pm CEST

As Information Technology continues to evolve within enterprises, such as cloud and virtualization, there continues to be one constant in the IT infrastructure that does not change.  That constant is the z Systems® mainframe.  Many organizations continue to rely on the mainframe for the heavy lifting of data in various business applications.  The subsystem components of CICS, DB2, MQ Series and IMS continue to feed not only legacy applications but also new multi-tier applications.  As the mainframe operating system continues to develop, you are seeing more functionality added to provide a better user experience.  With all these changes and innovations, there are challenges that need consideration relating to capacity management on the mainframe.

This presentation will provide information to assist you in discussion of the Top 5 Performance and Capacity Management Challenges for IBM z Systems®.

Those being:
  • What has happened in the past 12 months with the mainframe?
  • How are organizations managing the mainframe capacity?
  • The Top 5 performance and capacity z Systems® challenges facing organizations
  • The impact of the Cloud on mainframe
  • What is new with the z14

Register ButtonCapacity Management Maturity Series (4) – Managed to Optimized
October 11, 2017 - 8am PDT,  9am MDT,  10am CDT,  11am EDT,  4pm UK,  5pm CEST

The final part in our Capacity Management maturity series explains what is expected from a fully mature capacity management process. If you have followed this series from the beginning, then you will have seen how the process has evolved from a chaotic/reactive process to a fully integrated business process providing proactive information to enable quicker and more accurate decision making to take place with associated benefits realised faster.

In this last webinar, we will cover what it means to be classed as Optimized. More specifically, how IT and Capacity Management can become strategic business partners and how collaboration between CM and the Business enables improvement over all business processes. From being graded as Initial or Repeatable to Defined, Managed or Optimized the overall focus switches from predominately component to service and then business and more specifically what are the potential impacts on revenues. It is at this, the Optimized level, that the embedded automation, process and data sharing integration, and capacity planning contributes most in mitigating service risk/impact and overall IT cost management.

Join us on October 11 to discover what it takes for your CM process to be fully optimized.

Register ButtonChanging Landscape of Capacity Management for the Mainframe
November 15, 2017 - 8am PT,  9am MT,  10am CT,  11am ET,  4pm UK,  5pm CET

Many years, the discussion of CM was on the back burner as it was a mature platform. As things change they stay the same and need to continue to evolve. The mainframe continues to be an integral cog in an enterprises IT environment. This leads to the continue evolution of Capacity Management as it relates to the mainframe. Organizations have begun to review, evolve and mature the CM process to keep up with the demands for today. The mainframe is involved in applications and services that now include the Cloud and hyper-converged technologies. To make CM for the mainframe more business centric, there must be a move away from the component view to Service and Business.

This presentation will cover the following topics:
  • CM for the mainframe in the past – strengths and weaknesses
  • Why organizations are reviewing CM and their current tools
  • What changes in scope and processes require a philosophy change
  • Incorporation of Business and Service views
  • Plans and addressing new technologies

Capacity Management Maturity Webinar Series
  1. Initial to Repeatable
  2. Repeatable to Defined
  3. Defined to Managed
  4. Managed to Optimized
What is CMMI and why use it?
The Capability Maturity Model Integration (CMMI) is a program that was developed by Carnegie Mellon University to help improve processes. It comprises of 5 levels of maturity and can be adapted to suit any business process, including of course Capacity Management.

We at Metron have adapted this model specifically for the Capacity Management process and grade existing processes based on the following 5 levels:
  1. Initial
  2. Repeatable
  3. Defined
  4. Managed
  5. Optimized
How do we grade the process?
Using our expertise and knowledge in Capacity Management, our consultants use a combination of self-answered maturity survey questionnaires in combination with performing a Gap Analysis. A Gap Analysis consists of on-site interviews with key service stakeholders to produce a formal but very detailed report determining existing gaps, identifying the current process maturity level but also provides a series of “next steps” to help mature the process to the next level or levels.

This webinar series will take you through what constitutes being graded at each level and the steps required to get to the next maturity level.